DISTANCE SALES AGREEMENT

1. SELLER INFORMATION

Title: Franny (Fatma Leyla Kalkan)
Address: Tatar Beyi Sokak 17/3, Beyoğlu, Istanbul, Turkey
E-mail: hello@franny.com.tr
Tax No / ID (if applicable): 2751026143

Phone: +905383362622

2. BUYER

The person who places an order through the online store.

3. SUBJECT OF THE AGREEMENT

This agreement regulates the rights and obligations of the parties under the Consumer Protection Law No. 6502 and Distance Contracts Regulation in relation to the sale and delivery of the product ordered electronically from Franny (www.franny.com.tr).

4. PRODUCT & DELIVERY

Product details, price, and payment method are shown at the time of the order. Delivery is made to the address provided by the Buyer. Delivery time is specified per product, in accordance with legal requirements.

5. RIGHT OF WITHDRAWAL

The Buyer may return the product within 14 days after receiving it, without any reason. Return shipping costs are borne by the Buyer. Items that cannot be returned (such as personal or customized products) are specified on the product page.

6. RETURN CONDITIONS

Products must be unused, in original packaging, and in resellable condition. Refund will be processed within 14 business days after the return is approved.

7. GOVERNING LAW

In case of disputes, Turkish Consumer Arbitration Committees and Consumer Courts have jurisdiction.